Client Care

Questions? Concerns? Whatever it is, Easy Clinic does real time support and customer service the perfect way. No more long waits, call centre like attitude or robot answering services. Our support team is available via phone, email and chat to quickly and decisively resolve any issues.

dedicated training
webinars
remote assistance
wishbox
personal-account-manager

Client Support is our strongest area of focus. The real work for our team begins after you come on board. We take care of everything - Installation, Training, Workflow Customisation & all related issues.

At Easy Clinic, our aim is to constantly develop and deliver the best software in the industry. We have a dedicated team of software developers, designers, team leaders and medical professionals – all of who have a have a common goal, to constantly evolve Easy Clinic. Many of our new features start as ideas from present customers. Some are just little tweaks to improve efficiency, while others are completely new feature concepts that add to the overall design of the software.

Whether you have a feature related question, an implementation issue or a concern, we have a team of enthusiastic experts to solve your problem. Your dedicated account manager will be happy to answer your questions or will connect you to an expert that can get your issue resolved quickly.

User Feedback

I found the whole team extremely prompt and cooperative, would definitely recommend this to my friends and colleagues.

dr_vivek_deshpande
Dr. V Deshpande M.B.B.S , D.Orth

My Account Manager is highly resourceful person and has ability to find solutions in situations where there are stumbling blocks.

dr_geever_zachariah
Dr. G Zachariah MBBS, MD (General Medicine), DM (Cardiology)

Best part is the after sales support, just a phone call away from solving any technical glitches.

dr_abheek_kar
Dr. A Kar MS(Ortho) MRCS(Edin,UK)

Customer care very much appreciable, they delivered what they promised .

bits_pilani
BITS Pilani

It is rare to find such professionalism and commitment towards customer satisfaction in Indian companies. Great work! Keep it up!!.

dr_-manish_bhatia
Dr. M Bhatia BCA, BHMS, M.Sc. (Hom) UK

Best part is the prompt backup and support they provide even after sale.

dr_sandesh_K_Ghiya
Dr. S K Ghiya MBBS, DNB

What amazed me was my account manager's enthusiasm & punctuality to answer & solve all my queries & doubts.

dr_mahesh_baheti
Dr. M Baheti MD,C Diab(CPS Mumbai),F Diab (Chennai)

The most important aspect is the professional service of Easy Clinic which is excellent.

dr_k_s_david
Dr. K. S. David Director (Central Institute of Behavioral Sciences)

Quality of customer service and response is excellent. It was a pleasure to associate with a professional company like Easy Clinic.

dr_sameer_kanakia
Dr. S Kanakia DNB Medicine, PGEMS, MBBS